- If no exception has been noted on the Delivery Receipt but damage to merchandise is disclosed after the driver has left the premises, it is called "Concealed Damage". For your own protection, open and inspect each package as soon as possible; do not wait until the end of the disclosure time limit established by the delivering Carrier. If damage is discovered, save all containers, fillers and contents until after inspection by the delivering Carrier.
- If goods were damaged, discovered either before or after signing the Delivery Receipt, by telephone the delivering Carrier should be requested to make an inspection of the damaged goods. In ink, on the back of the Consignee Memo copy, write the date and the name of the person to whom you talked. If the Carrier does not intend to have an inspection made, write "Inspection waived" or if inspection is to be made, write the date Carrier schedules for inspection. If, after a second telephone call, no Inspector arrives, make a note of that fact. If an inspection is made, retain or make a copy of the Inspector's Report.
- If any exceptions were noted on the Delivery Receipt handed to the driver and if the originating Carrier was selected by Gamco, promptly send to:
Gamco
Attn: Claims Administrator
One Gamco Place
Durant, OK 74701
Please include a photocopy of:
- Consignee Memo copy with exceptions noted thereon ·
-
Carrier's Inspection Report, if any
so that Gamco can file claim for damage in transit.
- If no exceptions were noted on the Delivery Receipt, it is essential that the Consignee, instead of Gamco, file the claim for loss or damage with the delivering Carrier. In this case or if you volunteer to file your own Claim, Gamco would be pleased to assist in every way possible.
Effective: January 1, 2009